Terms of Service

Last Update: July 12, 2024.

These Terms of Service (“Agreement”) are a legal agreement between you (“User”) and Xrealone, Inc. d.b.a. Aispire (“Company”), and govern your use of the education counseling services provided through the website aispire.us and its subdomains, including me.aispire.us (“Service”) .

BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SERVICE.

Service Description

The Service provides education counseling services to Users through the website aispire.us and its subdomains. The main domain, aispire.us, serves as the central hub for the Company’s offerings, providing information about the services and facilitating access to various features. The subdomain me.aispire.us hosts the AispireMe platform, a Software as a Service (SaaS) application that uses generative AI and other technologies to provide personalized education counseling. The Service is offered on a monthly subscription basis with the option to cancel anytime. The subscription includes a limit on the number of messages that can be sent within the application. Users can also request advice from Aispire experts, with an expected response time of 24-48 hours, although this response time is not guaranteed. Additionally, the Service offers various programs that users can enroll in for additional fees.

Cancellation and Refund Policy

Users can cancel their subscription to the Service at any time. Upon cancellation, the User will not be charged for the next billing period. The cancellation will take effect at the end of the current billing cycle, and no refunds will be issued for the current billing period.

Programs offered through the Service may be provided by various third parties. The refund policy for these programs varies depending on the vendors and their respective policies. Aispire will assist in coordinating with these third parties but does not bear any responsibility for the programs or their refund policies. Users should review the specific refund policies provided by the vendors before enrolling in any program.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE. THE USER AGREES TO INDEMNIFY AND HOLD THE COMPANY HARMLESS FROM ANY CLAIMS, DAMAGES, OR EXPENSES ARISING FROM THE USER’S USE OF THE SERVICE.

IN NO EVENT SHALL THE COMPANY’S LIABILITY TO THE USER EXCEED THE AMOUNT PAID BY THE USER TO THE COMPANY FOR THE SERVICE DURING THE PRECEDING TWELVE (12) MONTH PERIOD. THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

Indemnification

The User agrees to indemnify and hold the Company harmless from any claims, damages, or expenses arising from the User’s use of the Service, including any violation of this Agreement by the User.

Modifications and Interruption of Service

The Company reserves the right to modify or discontinue the Service at any time without notice to the User. The Company reserves the right to adjust the monthly subscription and fees without prior notice. The Company shall not be liable to the User or any third party for any modification or discontinuation of the Service.

Third Party Sites

The Service may contain links to third party websites. The Company does not endorse or make any representations about such third party websites, and is not responsible for the content or accuracy of such websites. The User assumes all risk and responsibility for their use of such third party websites.

Disclaimer Regarding Accuracy of Vendor Information

The Company does not warrant the accuracy, completeness, or reliability of any information provided by vendors, third parties, or the generative AI models through the Service. The User acknowledges that any reliance on such information is at their own risk. Generative AI models can make mistakes and should not be relied upon as the sole source of information for critical decisions.

Governing Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of California. Any legal action arising out of or in connection with this Agreement shall be brought in the courts of the State of California.

Dispute Resolution

Any dispute arising out of or in connection with this Agreement shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in California.

Compliance with Laws

The User agrees to comply with all applicable laws and regulations in connection with their use of the Service.

Copyright and Trademark Information

All content included in the Service, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by copyright and trademark laws.
Notification of Claimed Copyright Infringement

If the User believes that their work has been copied in a way that constitutes copyright infringement, please notify the Company by email: contact@aispire.us.

If you have any questions about this Agreement, please contact us at contact@aispire.us.

Counselor Inquiry

We are working to launch our Aispire Counsel match platform. Before that, please contact your current Aispire Counselor for any continued services. For new visitors, you can fill out the form below to request a 30 minutes, no-obligation counseling session.

We will reply to confirm your booking shortly.